Disclaimer

Effective November 10, 2026

This disclaimer forms part of our Terms of Service. It applies to the crmFerry website and service.

1. Service provided as is

crmFerry is provided "as is" and "as available". To the extent permitted by law, we make no warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the service will be uninterrupted, error free, or meet every requirement you have.

2. Email delivery

Sending an email through crmFerry hands it to your mailbox provider or our delivery provider. We do not control what happens after that. We do not guarantee that any email will be delivered, will reach the inbox instead of a spam folder, or will arrive by a particular time. Recipient mail servers, spam filters, and providers can delay, block, or reject messages for reasons outside our control.

3. Email you send is your responsibility

You are solely responsible for the content of the email you send and for whom you send it to. This includes getting any consent the law requires, identifying yourself as the sender, and honoring opt-out requests. Laws that may apply include the US CAN-SPAM Act, the EU and UK GDPR and electronic marketing rules, and Taiwan's Personal Data Protection Act. We are not responsible for any fines, complaints, or losses that result from email you send.

4. Your data and backups

We keep regular backups to protect the service, but you should export and keep your own copy of data that matters to you. To the extent permitted by law, we are not liable for loss or corruption of your data, except where it results from our intentional misconduct or gross negligence.

5. No professional advice

Nothing on this website or in crmFerry, including templates, examples, or help articles, is legal, tax, financial, or compliance advice. Consult a qualified professional for advice about your own situation.

6. Third-party services

crmFerry relies on services we do not operate, such as mailbox providers, email delivery providers, hosting providers, and Paddle.com for payments. We are not responsible for their availability, actions, or terms. Your use of them may be governed by their own terms.

7. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential losses, or for lost profits, revenue, goodwill, or data, even if we were told they were possible. Our total liability for all claims relating to crmFerry is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

8. Sample content

The names, companies, email addresses, and messages shown on this website and in product previews are fictional. Any resemblance to real people or companies is coincidental.

9. Where the law gives you more protection

Some countries do not allow certain warranties to be excluded or liability to be limited. In those places, the exclusions and limits above apply only as far as the law allows, and nothing here removes rights you have as a consumer.

10. Contact

Questions about this disclaimer can be sent to support@crmferry.app.